Refund Policy

  1. There is no refund if you make a one-time purchase followed by direct download (download) via browser or email.
  2. Refunding funds when purchasing a video course or membership fee
    If you are not satisfied with the purchased video course or membership fee for using the additional services and materials available to you www.matematika.mk that cannot be downloaded to your computer (no download available, you use the content exclusively online) request a full refund. You must submit such a request no later than 7 days after activation of the purchased digital product or service. Once your request has been processed, you will lose any access to the payment contents of www.matematika.mk. Please be informed that the administrative costs of processing a refund transaction are borne by you, amounting to 10% of the total paid value.